Moving from one place to another brings a big change in life, and change always comes with some level of uncertainty. People are concerned about the safety and security of their belongings even after hiring professional movers and packers in Abu Dhabi. While recruiting movers and packers, the first question that arises in mind is “Is the moving company going to take responsibility for damaged or missing items?”
As can be seen, the liability of relocating companies can vary according to the situation, category of service, or terms of contract. It’s highly advisable to ask the moving company beforehand about the level of their responsibility with regard to any uncertain harm or impairment of the client’s belongings.
Core Responsibilities of Movers and Packers Abu Dhabi :
Signing off a professional contract comes with great responsibility; that’s why moving companies can’t show negligence that may cause any sort of damage or breakage while relocating. Movers and packers provide shifting service with great care, but they don’t provide a hundred percent assurance of safety. During the whole process, items can get broken, damaged, scratched, or even lost. Even so, the client can’t claim liability until the damage meets certain criteria mentioned below:
When Movers and Packers are Liable:
If the moving party signs the contract that specifies the explicit responsibility of the company in case of damage. Then, they have to pay the damage fees to the extent stated in the contract.
If the service providers also offer packing facilities, then they need to be more cautious. Any damage caused by the mover and packer’s negligence makes them liable according to the contract.
Such as scratches caused by mishandling, rough loading, or unloading, any sort of physical damage resulting from the usage of low-quality package materiel, or overloading stuff in the same box, or breakage caused by faulty furniture installation or removal
When Moving Company is not Responsible:
- If packing is done by clients themselves, they are responsible for damage resulting from poor packing. Clients are not experienced as professional movers; they might use low-quality packing material that may cause breakage of items.
- You can’t claim compensation from movers and packers for damage that happened before their arrival.
- If movers lose any valuable items packed by clients without informing the moving company in Abu Dhabi, then the owner is solely responsible for the damage.
- Insurance
- For securing your belongings and getting peace of mind, it’s highly recommended to take an insurance policy. Insurance provides security against unforeseen future risk or damage. Most professional license movers and packers in the UAE provide this facility. You have to ask the moving company whether they provide insurance or not.
Released Value Protection
It’s a basic protection plan that covers the minimum legal liability. Evidently speaking, movers provide the basic coverage facility where they bear the minimum loss caused by damage to items. It only covers the compensation amount based on a certain percentage of the weight of goods. Instead of paying the full market value of damaged items. This compensation plan is not helpful in the case of highly valuable items. That’s why moving companies provide a better and more expensive option.
Full Value Protection Facility :
- You have to pay an extra fee to avail the full value protection facility. It is a more detailed action plan where movers have to pay or compensate for the whole market value of damage or lost goods. However, packers and movers in Abu Dhabi may just fix or substitute the broken items.
- Precautionary Measures while Availing Insurance Facility:
- Insurance is a great option as it provides reassurance. But claiming the damage cost can get complicated without taking proper measures.
- You have to read the insurance contract mindfully to get the exact idea about the level of coverage.
- It’s better to take pictures of each and every valuable and fragile item, as they have a high chance of getting damaged or lost.
- Moreover, make a detailed inventory list and note down their market value to avoid any future disputes related to your claim against damage.
- Keep all the documents linked to moving or insurance facilities.
Conclusion
It is a valid concern when you think about the security of your goods, as an experienced mover in Abu Dhabi can also make mistakes. That’s why it’s recommended to avail the insurance facility that could cover your future unexpected loss. But if you can’t afford to pay, the basic coverage facility will cover the minimum liability. Be mindful while selecting a friendly shifting company so you can experience a smooth relocation process. If you are looking for a reliable moving company, E Home Movers is your go-to choice.
Frequently Asked Question
Moving companies offer insurance services for the basic household items, but don't offer insurance coverage for the antique items or paintings. You need to see the agreement of the moving companies in Abu Dhabi to see their policy.
Yes, you can blame them if the movers and packers make a mistake. Moving requires expert packing and generous handling. If your moving company's team is responsible for the loss, you can blame them. On the contrary, if you are at fault, you can't blame them.
Damage can happen during a move, and to track the responsible person for the loss, one of the best things you can do is to take pictures of your items, furniture, and machinery. This way, you can compare before and after pictures of things and hold the person accountable.
